Organizational Development

Thunderstorm while the sun is shining

Confusion: Trap or Transformation?

by Katherine Tyler Scott

Medical research indicates mixed messages heighten anxiety and confusion in patients. In addition to the patient, the family or support system should also be treated. Systems and teams are no different. Confusion is normal during change. If a leader injects conflicting messages, the systems becomes trapped and preempted from transformation.

Change Management, change, leadership, Organizational Behavior, Organizational Development, Leading Change