Elements of Strategic Relationship Management

"“Holding in Trust© remains a key concept for me. Basically it's the process of giving of yourself and then being willing to receive back whatever response comes. Those responses can be varied, sorrow, anger, openness. But it's the honoring of the varied responses of others, which is the process of trustholding. In the Northern Cheyenne tribal community there is a long history that is often very difficult for some; but my openness is inviting others to be more open and to honor their own experiences. Now I am able to say this is who I am and to simply accept others where they are.”"

- Barbara Braided Hair
First Interstate Bank