Organizational Behavior

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Empathy Not Apathy: Choosing to Lead Change

Posted 4:00 PM by
There are very few people who are paying attention to the current political climate who aren’t also alarmed by the number of personal attacks, vicious verbal assaults, falsehoods, vindictiveness, and escalating hostility in our public discourse from too many leaders. The man who occupies the highest political office in the land is a prime example of the decline in respect for those with whom you are in disagreement. Another recent example of someone with no filter is a Representative ...
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How Trust Works

Posted 4:26 PM by
Once again I am drawn to the subject of trust the glue that holds everything together. What is Trust? According to IBM’s Institute for Knowledge Management researchers and authors, Daniel Z. Levin, Rob Cross, and Lisa Abrams it consists of two components – benevolence and competence. Researchers Roger C. Mayer, James H. Davis, and F. David Schoorman[1] identified a third component – reliability. We have developed a model that incorporates this research.  The Ki Th...
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